Nov 30, 20182 min readTips for a Safe Office Holiday Party‘Tis the season! As a small business owner, you may want to spread a feeling of good cheer and host a holiday party to mark the end of...
Nov 16, 20183 min readWhat Makes an Effective Customer Service Program? (Part 2)In our last blog we wrote about building an effective customer service program. As technology and communication has advanced, just...
Nov 2, 20183 min readWhat Makes an Effective Customer Service Program?If you are providing goods or services to customers or clients, chances are you have performed customer service work. In addition to the...